The Powerful Rewards App
Transforming ‘Bricks & Clicks’ retailing
Trusted By
Mobile Apps Now Support Driving Footfall In Store
Retail Rewards Reimagined
The use of mobile apps is not a new concept online, supporting higher sales and conversions. However, their application in a Bricks & Mortar space has been revolutionised in recent years by supermarkets, as through the application of time based, personalised vouchers, they incentivise customers to shop in-store.
Other benefits arise too…
Marketing campaigns are now measurable in-store
Response rates are doubled when mobile notifications and emails are used together
A richer customer experience can be delivered through personalisation
Supports customer database growth and low cost of sales
Powerful Apps Are Platform Driven
To realise these benefits, you need more than a simple app.
It must be driven by a Customer Data Platform that brings all customer touch points together to create a single customer view of your customer.
Our proprietary platform, ResponseWorks does this and more…
Customer Data Platform foundations provides a single customer view across all channels, customers insights, segmentations and automations across all media with GDPR/Data security reassurance too.
Personalisation delivers relevant and timely hints, tips & nice surprises too
Simple to use Content Management Solutions (CMS) means campaigns can be created and executed in hours not days
Powerful loyalty tools that provide both points-based and Voucher-based incentives
Automate next purchase through powerful, simple to use CRM tools
Annual sales growth through increased spend and shop frequency
Alongside Responseworks you have access to a whole host of predictive analytics to plan your upcoming strategy
Business Benefits
- Better loyalty & acquisition mechanism
- Typical AOVs 20-50% & LTVs double
- Double the response of email marketing
- Lowest marketing effort for return
Customer Benefits
- Rewards that offer instant value
- Content, product or service/event exclusivity
- Saves the customer money
- More reasons for repeat purchase
App Platform Pedigree
The platform has been a great pedigree based upon loyalty solutions, developed initially with Holland & Barrett and other global retailers, leading Department Stores and most recently for Garden Centres.
It delivers promotional and/or points-based vouchers in line with the strategies proven by the Supermarket multiples, as well as Café Nero-style points to support ongoing purchase.
- Over 10 years retail loyalty
- 1.8 million consumers
- 1000+ stores globally
- Scalable and secure on AWS
- Proven as a ‘white label’ app
- Enterprise Features as standard
Supporting you to succeed.
We can help support your ecommerce programme development from start to finish with inhouse capabilities that include:
Loyalty proposition & strategy development
Marketing Communications & content
eCommerce design & build
ROI projections & business case
Design, copywriting & deployment
Technical integration & bespoke solutions
Great Return on Investment
For every £1.00 you spend you will realise a minimum of £10.00, otherwise we won’t contract
Our values and motivation are driven by results, not number of applications we sell. Our pricing and contracts reflect this. Prices are based upon affordable monthly fees and a ‘win-win’ per user sign up objective and Return on Investment (ROI) of 10 fold minimums.
Capture & Engage
Everything you need to start building your customer base, with easy-to-use tools that enable you to send out campaigns in 15 minutes.
£150/Month
+10p per user
Measure & Improve
Integrate your physical stores, social media, and online channels. The impact of your campaigns can be measured with insights to improve your customer engagement.
£450/Month
+20p per user
Transform your sales
The combination of high mobile penetration and your ability to engage effectively means you have the tools to increase the frequency shopping along with the average transaction value to support business transformation.
£750/Month
+20p per user
Customised for you
Our aim is to provide a feature set that is rich, comprehensive and meets all your needs. If you’re looking for something bespoke then please contact us.
Pricing based on requirements
*Per User price based upon number of App users per year, set-up costs may apply subject to scope