by Redfish | Fri,Apr,2020 | Insights-homepagefeed, Loyalty, Loyalty landing page
Why Loyalty is important for Acquisition & Retention If you had a bucket that was leaking, would you repair the holes first or keep filling it with water? Imagine now that your business is the leaky bucket and the water is your acquired customers. Do you have...
by Redfish | Mon,Apr,2020 | News
Recovering Retail and Reinventing the Store Experience During and After the Covid-19 Crisis How retail will recover from the current climate is an alien experience for everyone within the industry. Not only is it something that no one has experienced before, but the...
by Redfish | Mon,Mar,2020 | News
Companies that are rising to the challenge during the Covid-19 crisis As the pandemic continues to expand, more than 175 countries have now reported cases of COVID-19. Throughout it all, businesses continue to navigate through this uncertain time in the best way they...
by Redfish | Sat,Mar,2020 | Insights-homepagefeed, News
11 tips for working from home and keeping a routine It’s a strange time for everyone at the moment. As we all try to adapt to this new normality that sees the majority of workers across many industries working from the safety and comfort of their own homes, we also...
by Redfish | Wed,Feb,2020 | Brand Experience
Five Reasons why Customer Experience Matters Customer experience is a term which incorporates understanding the experience a customer has with a brand across all touch points – throughout the purchasing journey and post-purchase engagement. Customer experience is...
by Redfish | Wed,Feb,2020 | Brand Experience
How measuring Customer Experience can predict business growth We’ve talked previously about the importance of customer experience so hopefully you have an understanding about why we place an emphasis on this area. Essentially, if you design your purchasing experience...
